{"id":2,"date":"2026-05-04T03:49:40","date_gmt":"2026-05-04T03:49:40","guid":{"rendered":"https:\/\/dhvape.com\/?page_id=2"},"modified":"2026-05-21T10:00:20","modified_gmt":"2026-05-21T10:00:20","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/dhvape.com\/fr\/shipping-policy\/","title":{"rendered":"\ud83d\udce6 Politique d'exp\u00e9dition"},"content":{"rendered":"<h3 class=\"wp-block-heading\">\ud83d\udd52 D\u00e9lai de traitement des commandes<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Les commandes sont trait\u00e9es dans les 5 \u00e0 7 jours ouvrables suivant la r\u00e9ception du paiement.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u2708\ufe0f D\u00e9lai d'exp\u00e9dition<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>L'exp\u00e9dition prend g\u00e9n\u00e9ralement de 5 \u00e0 10 jours ouvrables, en fonction de votre situation g\u00e9ographique.<\/li>\n\n\n\n<li>Les d\u00e9lais de livraison peuvent varier en fonction du transporteur et de l'endroit o\u00f9 vous vous trouvez.<\/li>\n\n\n\n<li>Veuillez noter que les d\u00e9lais de livraison peuvent \u00eatre retard\u00e9s pendant les p\u00e9riodes de pointe ou en raison de circonstances impr\u00e9vues ind\u00e9pendantes de notre volont\u00e9 (par exemple, conditions m\u00e9t\u00e9orologiques extr\u00eames, retards de douane ou gr\u00e8ves des transporteurs).<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">\ud83d\ude9a Transporteurs maritimes<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Nous faisons appel \u00e0 des transporteurs fiables pour assurer la livraison de vos commandes en toute s\u00e9curit\u00e9 et dans les d\u00e9lais impartis. Nos partenaires en mati\u00e8re d'exp\u00e9dition sont les suivants<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>DHL<\/li>\n\n\n\n<li>DPD<\/li>\n\n\n\n<li>UPS<\/li>\n\n\n\n<li>Services postaux locaux<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">\ud83d\udd0d Suivi des commandes<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Une fois votre commande exp\u00e9di\u00e9e, vous recevrez un num\u00e9ro de suivi par courrier \u00e9lectronique.<\/li>\n\n\n\n<li>Vous pouvez utiliser ce num\u00e9ro de suivi pour contr\u00f4ler l'\u00e9tat de votre envoi sur notre site web ou sur celui du transporteur.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">\ud83d\udcb0 Frais d'exp\u00e9dition<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Les frais d'exp\u00e9dition sont calcul\u00e9s lors de la commande en fonction du poids et de la destination de votre commande.<\/li>\n\n\n\n<li>Tous les frais de douane, taxes ou droits suppl\u00e9mentaires sont \u00e0 notre charge, sauf au Canada.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">\u274c Adresse erron\u00e9e et livraisons manqu\u00e9es<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Si une livraison \u00e9choue en raison d'une adresse de livraison incorrecte ou incompl\u00e8te fournie par le client, nous \u00e9valuerons la situation et pourrons organiser une r\u00e9exp\u00e9dition.<\/li>\n\n\n\n<li>Veuillez noter que les frais de r\u00e9exp\u00e9dition suppl\u00e9mentaires sont \u00e0 la charge du client.<\/li>\n\n\n\n<li><strong>Important :<\/strong> Sur certains itin\u00e9raires d'exp\u00e9dition, les colis non livr\u00e9s peuvent \u00eatre d\u00e9truits par le transporteur ou les douanes. Nous n'assumons aucune responsabilit\u00e9 pour les colis d\u00e9truits en raison d'une adresse incorrecte, et aucun remboursement ou r\u00e9exp\u00e9dition gratuite ne sera effectu\u00e9 dans ce cas.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">\u26a0\ufe0f Probl\u00e8mes de livraison<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Si votre commande est retard\u00e9e, perdue ou endommag\u00e9e pendant l'exp\u00e9dition (sans rapport avec des probl\u00e8mes d'adresse incorrecte), veuillez contacter imm\u00e9diatement notre \u00e9quipe d'assistance \u00e0 la client\u00e8le.<\/li>\n\n\n\n<li><strong>Nous vous recommandons vivement d'enregistrer une vid\u00e9o de d\u00e9ballage lorsque vous recevez votre colis.<\/strong> Cela constitue une preuve cruciale et nous aide \u00e0 traiter rapidement toute r\u00e9clamation concernant des articles endommag\u00e9s ou manquants.<\/li>\n\n\n\n<li>Nous travaillerons avec le transporteur pour r\u00e9soudre tout probl\u00e8me et nous assurer que vous recevrez votre commande.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">\u2709\ufe0f Nous contacter<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Si vous avez des questions concernant notre politique d'exp\u00e9dition, veuillez nous contacter \u00e0 l'adresse suivante :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Courriel :<\/strong> aceyangjay@gmail.com<\/li>\n\n\n\n<li><strong>WhatsApp :<\/strong> +86 17875741637<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Merci d'avoir choisi dhVapes. Nous appr\u00e9cions votre entreprise et nous nous r\u00e9jouissons de vous servir\uff01<\/p>","protected":false},"excerpt":{"rendered":"<p>\ud83d\udd52 Order Processing Time Orders are processed within 5-7 business days after payment is received. \u2708\ufe0f Shipping Time \ud83d\ude9a Shipping Carriers We use reliable shipping carriers to ensure your orders are delivered safely and on time. Our shipping partners include: \ud83d\udd0d Order Tracking \ud83d\udcb0 Shipping Costs \u274c Incorrect Address &amp; Failed Deliveries \u26a0\ufe0f Delivery Issues [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>dhvape-Shipping policy-EU-warehouse<\/title>\n<meta name=\"description\" content=\"BangVapes Shipping Policy: 1-3 days processing &amp; 7-14 days delivery via DHL\/UPS. 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